Late Payment Blues

I’m looking for advice on how to get a creditor to remove a negative entry on my credit report. I recently applied for credit at a tire store (Discount Tires) for the purchase and installation of tires. I was approved for the credit and was told by the store manager that I would receive a bill in the mail. 45 days go by and I haven’t received any bills and thought it strange but not not alarming.

Yesterday I received a notice from my credit monitoring service that a negative entry has posted to my credit profile. It was a 30 days late payment notice from GE Money Bank. I went back to the tire store and inquired about my credit application. Turns out the tire store used an old address (3 years removed from my current address) and apparently the bill and anything else from GE Bank, went to my old address.

In hindsight, I realize I should have checked into not receiving the bill sooner. Lesson learned. Bottom line, I need to figure out a way to get this late entry off my credit profile. Any suggestions?

I found this video:

I actually intend to pay this bill in full when I contact GE Bank in the morning. I’m hoping that they will honor my request to have the entry removed from my file, especially if I let them know I’ll keep the account open, if they do. Shamefully, this was credit I really didn’t need and cash could have and should have been my method of payment.